Division of Personnel and Information

Providing secure, humane supervision and evidence-based rehabilitation while Promoting Public Safety with Respect, Professionalism, Dedication and Courage as One Team.

The Division of Personnel and Information is responsible for the following functions:

  1. Personnel management, recruitment, and retention.
  2. Employee training and development.
  3. Internal and external communications, including management of the department's public communications portals.
  4. Business information and technology.
  5. Other duties as assigned by the commissioner.

The Business Information Unit was established to increase the focus on using technology to accomplish a wide range of objectives. The Unit is a joint effort with the Department of Information Technology (DoIT) to facilitate a smooth transition between the business side and project management, reporting, application support, data analysis, and prioritization of projects through the technical side with network support, server operations, desktop support, and application development.

Employee Services is responsible for the personnel and payroll functions of the Department in compliance with state and federal law. Other major functions include: onboarding, selection, retention, promotion, worker’s compensation claims processing, Family Medical Leave Act, benefits administration, and labor relations.

Strategic Communications consists of the Public Information Office and Legislative Affairs staff and is responsible for all internal and external communication on behalf of the Department, media relations, site tours and visits. 

Training & Employee Development consists of a team of sworn and civilian staff who provide initial and ongoing training, as well as professional development, to all NHDOC employees using the most current rules, laws, regulations, and best practices for corrections.

Director Fallon Reed Portrait
Director, Fallon Reed